PRIVACY POLICY

Privacy Policy

This Privacy Policy explains how Iyebiye Ltd collects, uses and protects personal information when you use our website, join the Career List or contact us.

Last updated: 14 September 2026

1. Who we are

Iyebiye is a career discovery platform designed to help people with Adult Social Care experience explore career pathways beyond frontline care.

For the purposes of UK data protection law, Iyebiye is responsible for deciding how and why personal information collected through this website is used.

Contact: contact@iyebiye.org

2. Information we collect

We may collect information that you provide directly to us when you use the Iyebiye website.

This may include:

  • your name;
  • your email address;
  • your current role;
  • your career interests or career goals;
  • your level of care experience;
  • your education level;
  • information you provide when joining the Career List;
  • information you include in a contact form or message; and
  • any other information you choose to provide to us.

We may also collect limited technical information relating to the use of our website, such as browser type, device information, IP address and website activity, where this is collected through our website hosting, security or analytics tools.

3. How we use your information

We may use your personal information to:

  • respond to enquiries or messages you send us;
  • manage the Iyebiye Career List;
  • understand the career pathways and resources our audience is interested in;
  • send Career List members relevant updates, resources and opportunities;
  • develop and improve Iyebiye's website, career pathways and services;
  • maintain the security and proper operation of our website;
  • understand how our website is being used; and
  • comply with legal or regulatory requirements where necessary.

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy without informing you where required.

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.

We rely on our legitimate interests when we process information to operate the Iyebiye Career List, understand career interests and progression needs, and develop relevant pathways, resources and services. We have assessed these interests against the rights and interests of individuals.
Where you separately choose to receive Iyebiye email updates, opportunities, resources or event information, we rely on your consent. You can withdraw that consent at any time.

Where you contact us with an enquiry, or where we process limited information to operate, protect or improve the website and understand how our services are being used, we may rely on our legitimate interests, provided those interests do not override your rights and interests.

We may also process information where this is necessary to comply with a legal obligation.

Where we rely on your consent, you can withdraw that consent at any time.

5. The Iyebiye Career List

If you join the Iyebiye Career List, we may use the information you provide to operate the Career List, understand your career interests, experience and progression needs, and help us develop relevant pathways, resources and services.

Joining the Career List is voluntary.

We rely on our legitimate interests to process Career List information for these purposes. We have considered these interests against your rights and interests and will only use the information where it is appropriate to do so.

Receiving Iyebiye email updates, resources, opportunities or event information is separate from joining the Career List. We will only send these types of promotional communications where you have separately chosen to receive them.

6. Contact form enquiries

You can withdraw your consent to promotional emails at any time by using the unsubscribe option in our communications or by contacting us. Withdrawing consent to marketing emails does not automatically remove you from the Career List.

When you use our Contact page, we collect the information necessary to receive and respond to your enquiry. This may include your name, email address, enquiry subject and message.

You can also contact us if you no longer wish to participate in the Career List or if you wish to object to our use of your information for Career List purposes.

Please do not include sensitive personal information in the Contact form unless it is genuinely necessary for your enquiry.

Information submitted through the Contact form will be used primarily to respond to and manage your enquiry.

7. How long we keep your information

We keep personal information only for as long as it is needed for the purpose for which it was collected, and to meet any legal, regulatory or business requirements.

For example:

  • Career List information is kept while you remain an active member. We review inactive records and may delete or anonymise identifiable information where there has been no meaningful engagement for around 24 months.
  • Optional marketing and email update records are kept while you remain subscribed. If you withdraw consent, we will stop sending marketing communications and may retain a minimal record of your request so that we do not contact you again by mistake.
  • General enquiries and correspondence are normally kept for up to 24 months after the enquiry is closed, unless the information needs to be kept longer because it forms part of a contract, complaint, legal matter or other business record.
  • Website and security logs are kept only for as long as reasonably necessary for website operation, security, troubleshooting and fraud prevention.

Where information is no longer required, we will securely delete it or anonymise it so that it can no longer be linked to you.

8. Who we may share information with

We do not sell your personal information.

We may use trusted service providers that help us operate Iyebiye and its website. These may include providers of:

  • website hosting and website infrastructure;
  • form processing;
  • email and communications services;
  • website security;
  • analytics; and
  • other technical services required to operate the platform.

These providers may process personal information on our behalf and are permitted to use it only as required to provide their services to us and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

9. International data transfers

Some of the technology providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the information remains protected in accordance with applicable UK data protection requirements.

This may include relying on recognised adequacy regulations or appropriate contractual safeguards.

10. Cookies and website analytics

Iyebiye may use cookies and similar technologies that are necessary for the website to operate.

We may also use analytics or other optional technologies to understand how visitors use the website and improve its performance.

Where cookies or similar technologies require consent, they will not be used until the appropriate consent has been obtained.

Further information about the cookies used on the website may be provided through our cookie settings or a separate Cookie Policy as the website develops.

The ICO currently states that users must be informed about cookies and that consent is required for cookies that are not strictly necessary.

11. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

  • request access to personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your personal information in certain circumstances;
  • ask us to restrict how your information is used;
  • object to certain uses of your information;
  • request the transfer of certain information;
  • withdraw consent where we rely on consent; and
  • complain about how your personal information has been handled.

These rights do not apply in exactly the same way in every situation, but we will consider any request in accordance with applicable data protection law.

12. Complaints

If you have concerns about how Iyebiye uses your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Further information is available from the Information Commissioner's Office.

13. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no online service or method of transmitting information over the internet can be guaranteed to be completely secure.

14. Automated decision-making

Iyebiye does not currently use personal information to make decisions about individuals solely through automated processing that produces legal or similarly significant effects.

If this changes in the future, this Privacy Policy will be updated accordingly.

15. Children's information

Iyebiye is designed primarily for adults exploring career development and progression.

We do not knowingly seek to collect personal information from children through the Career List or Contact form.

16. Changes to this Privacy Policy

We may update this Privacy Policy as Iyebiye develops, our services change or legal and regulatory requirements are updated.

Where appropriate, we will make significant changes clear on the website.

The Last updated date at the top of this page will show when the Privacy Policy was most recently revised.

17. Contact us

If you have questions about this Privacy Policy, would like to exercise your data protection rights or have concerns about how your information is being used, please contact:

Iyebiye
Email: contact@iyebiye.org

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